Privacy Policy

Discovery Ancol is committed to protecting the privacy, confidentiality and security of the personal data. Any personal data you provide to us or that we collect about you that are from our website and other online channels you access, from the one you provide to our guest services, or any other way you interact with us. We respect your data; for that reason we are aware of our responsibilities to protect your personal data, to keep it secure.

PERSONAL DATA

Personal data is any information that can be used to identify directly or indirectly you including your full name, information stated in passport or visa, credit card detail, guest stay information and any other data you provide us.

 

GUEST INFORMATION COLLECTED

At the time you access our sites, we automatically collect your data including:
Log & device information: type of browsers, access time, page viewed, IP address, your browsing journey on our site, type of device (mobile, tablet or desktop), device operating system, and network provider.

  • Location information
  • Social Media activation
  • Cookies

THE USE OF YOUR PERSONAL DATA

Your personal data may be used for below purposes:

  1. To process, confirm and arrange your reservation and request during your stay at Discovery Ancol.
  2. For justifiable commercial reason: to provide more personalized level of service, to develop our product & service, to conduct an analysis of our site in order to evaluate and improve our site performance and content we provide.

We may change this privacy policy at any time without prior notification to guests. Any changes of this policy will be posted on our site thus you are always informed. We encourage you to review this Privacy Policy whenever you access or interact to our sites.

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If you would like us to keep in touch about new services, exclusive promotions and special events at our Hotel, please sign up for our online newsletter by filling in the form below.
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